I have not ever been let down employing provider or goods provided.
I Enjoy TJC and I also constantly get a hold of their…
I love TJC and I also constantly pick their own Customer Service http://datingmentor.org/nl/ios-datingapps/ extremely nice and useful. I additionally love the presenters because they lighten up my time as I view the Chanel. I’ve just lately purchased some lovely Leighton Denny merchandise. The hand-wash and lotion make my personal arms actually smooth and smells devine.
There’s been plenty difficulties with your…
There has been countless issues with your website, which makes it near on impractical to bid regarding ?1 deals. Whenever I called CS they merely say there are no problems. This has become taking place for a week today. In addition there is a large number of delays acquiring my personal commands aside for shipment, and purchases getting separate and being sent on different times which makes it hard to continue on track as to what I have gotten and everything I have not.Other than that most of the time i will be pleased with the products.
Wrong item sent
My personal spouse purchased me the Opatra Synergy Set in flower, on 28/08/21. The guy offered it if you ask me 14 days back. I unwrapped it several days ago and is maybe not the emerge flower there are not any defensive protects on the three devices. We contacted customer support yesterday evening and I cannot come back the set while we had they more than 30 days. Moreover it says on the bill that there had been cost-free renewal shedding solution which we did not receive. I am going to be moving my concern on to investing Standards on Monday.
Reason After Justification
We bought about eighteenth Sep but still have not received my things. Modern excuse is due to a technical error, last months was actually as a result of personnel isolating. I have sent dozens of information and phone calls.Each time i will be advised it has been settled! We have the TJC plus which ensures a 2 time fast shipping, it does not secure anything, my personal past order got over two weeks. Stay away from, it is not really worth the complications!
I’m most sorry that you haven’t obtained your own product. Your most definitely should have was given they at this point. Im thus sorry.
The problem has become escalated towards Management of the facility and I also bring required immediate dispatch on the products.
Best wishes,CraigTJC – Customer Service
Bought a young child’s money-box on 28th…
Bought a child’s money-box on 28th Sep and have now perhaps not gotten it yet, not happy
Many thanks to suit your assessment.
It’s very unsatisfying to master you haven’t obtained the product. I am able to see that it absolutely was sent on the seventh October.
A part of Resolutions professionals will be working for you with this particular order soon.
Best wishes,CraigTJC – Customer Care
Refrain at absolutely all costs
About a week ago I placed an order for a ring and bracelet from TJC. I got myself these as a last min personal gift.
A single day following order had been trapped on “being prepared” inside app and so I delivered TJC an email to inquire about for a change as I chose quick distribution and paid for they.
Around an hour later on Ben answered with, i am checking your own purchase today and that I’ll maintain touch shortly. Another 2 the past without an update from Ben’s earlier in the day e-mail. And so I emailed all of them AGAIN. Now i acquired an answer over the next day to say, sorry but we can’t discover an order according to the purchase quantity you really have provided.
Then I delivered another mail anxiously to Ben stating TJC took the money from my personal lender. Needs the item or a refund or I’ll be getting in touch with my personal bank.
Another 24 hours later Ben replies again. Now he states they have located the order but because of a technical mistake with TJC your order was not invoiced. Then explained that fees hadn’t proceed through to TJC and was still pending using my lender. He assured myself that the purchase had not hit TJC plus in 5 to 7 trading days the cash would apparently end up being gone back to my personal membership. We inspected the TJC application and purchase got vanished from my personal order history.
Extremely annoyed now anxiety ed that i mightnot have the gift suggestions in time I ordered alike goods again through the TJC membership on Amazon with sure prime distribution.
These materials showed up the day after.
Out of fascination we open my personal TJC profile only to find out if the original order have reappeared and confirmed as terminated. As I lost into my order history to my surprise the order got reappeared nowadays revealed as dispatched.
We emailed TJC over repeatedly Ben answered 35 hrs later on. The guy mentioned that the transaction have now already been dispatched and would reach my house within 24 hours.
Positively crazy customer service and that I have 2 of the identical bracelets and 2 of the same rings.
I now have the trouble of trying to return another purchase through Amazon for a refund.
P.S the bracelet that we purchased from TJC on Amazon is the very same wristband when I bought about TJC website. But about Amazon wristband the gemstones are half the dimensions once the jewel stones in the one we initially ordered from TJC. That leads us to believe the product quality isn’t reliable.